Behind the Launch: Our New Website and Spare Parts Platform

1. A Dedicated Online Spare Parts Store
2. Simplified Website Navigation
3. Meet the Team Behind Our New Websites
4. What’s Next?

We recently launched a new, redesigned website, specifically designed to make exploring our solutions and services clearer and easier than ever.

Alongside this, we introduced a dedicated online spare parts space, providing a faster, more straightforward way to order components. We listened to our clients and understood the need to urgently order spare parts with fast delivery. Everything has been designed to save you valuable time and reduce the risk of equipment downtime.

1. A Dedicated Online Spare Parts Store

We know that when a spare part is needed, it’s usually urgent. That’s why we focused on making the purchasing process as simple and efficient as possible. Here’s what you can expect from our new e-commerce site:

• Order Directly Online: Browse and buy Stokvis, Rendamax, Ariston and Elco parts.
• Rapid Fulfilment: Delivered in just 1-2 working days.
• Customer Accounts: Easily create an account for faster checkout on future orders.
• Technical Support: Find a direct line to contact our spare parts specialists for immediate advice and support.

View our online spare parts store.

2. Simplified Website Navigation

We wanted to make navigating around our website easier while simplifying the process of booking a site visit and requesting technical support. Here’s what you can expect to find on our new website:

• Book a Site Visit Form: You can now request a site visit directly via our website (found easily in the website footer).
• Clear Solution Overview: We’ve clearly mapped out our solutions so you can find the right unit or service for your specific requirements.
• Direct Technical Lines: We’ve included clear ways to contact our technical team on each page.

3. Meet the Team Behind Our New Websites

This project was a true team effort. Together, we decided not only to redesign our website but also to create a dedicated space for purchasing spare parts. Meet the team behind the development of these projects:

Daycia Dewar

Marketing Manager

Daycia led the design and development of the new website, overseeing its structure, content, usability, and overall performance to ensure a seamless user experience.

Ellen Baldwin

Customer Service Manager

Ellen managed the setup of our new spare parts platform and oversaw the addition of our components, ensuring everything was accurately organised.

4. What’s Next?

The team is continuing to develop both websites to ensure they deliver the best possible experience.

Ellen is expanding our e-commerce platform by adding additional spare parts, while Daycia is developing detailed individual product pages. These pages will clearly showcase:

• Technical specifications
• Brochures and downloadable resources
• Suitable applications
• Relevant case studies

Our aim is to help you find the right solution quickly and confidently.

Our priority is always our valued clients, so if there’s anything more you’d like to see on these new platforms, we’d love to hear from you. Please feel free to contact us, you can email Daycia at [email protected].